At FTC TRUST, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and banking services. By accessing or using our services, you agree to the practices described in this policy. Please read this document carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We collect both personal and non-personal information to provide you with a secure and personalized banking experience. The types of information we collect include, but are not limited to:
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Personal Information: Name, contact details (email, phone number, address), date of birth, financial information (bank account numbers, transaction history), identification details, and other data you provide during registration or account updates.
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Usage Data: Information about how you interact with our website and mobile app, such as IP address, browser type, device information, pages visited, and the duration of your visit.
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Security Data: Login credentials, multi-factor authentication tokens, and other security-related information to protect your account and verify your identity.
2. How We Use Your Information
The information we collect is used to improve your banking experience and ensure your security. We use your data for the following purposes:
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Account Management: To verify your identity, facilitate account setup, and provide access to banking services.
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Transaction Processing: To process fund transfers, bill payments, deposits, withdrawals, and other financial transactions securely.
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Customer Service: To respond to your inquiries, provide customer support, and improve our services based on your feedback.
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Security and Fraud Prevention: To monitor and prevent unauthorized access, detect suspicious activities, and maintain the integrity of our systems.
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Communication: To send you important updates, notifications, marketing materials (with your consent), and service-related information.
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Improvement of Services: To analyze trends, monitor user engagement, and enhance our website and mobile app performance.
3. Data Security Measures
We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
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Encryption: All sensitive data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols.
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Access Controls: Strict access controls and authentication procedures ensure that only authorized personnel can access your data.
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Regular Audits: Our systems undergo regular security audits and updates to identify and mitigate potential vulnerabilities.
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Multi-Factor Authentication: We offer multi-factor authentication to add an extra layer of security to your account.
Despite our efforts, no security system is impenetrable. Should a data breach occur, we will promptly notify affected users and take appropriate steps to address the issue.
4. Cookies and Tracking Technologies
FTC ONLINE ACCESS uses cookies and similar tracking technologies to enhance user experience and analyze website usage. Cookies are small data files stored on your device that help us:
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Recognize your device and remember your preferences.
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Understand user behavior on our website to improve our services.
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Deliver personalized content and advertisements (with your consent).
You can manage your cookie preferences through your browser settings. However, disabling cookies may impact the functionality and performance of our website.
5. Third-Party Disclosure and Data Sharing
We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:
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Service Providers: With trusted third-party vendors who perform services on our behalf, such as payment processing, data analytics, and customer support, under strict confidentiality agreements.
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Legal Requirements: When required by law, regulation, or legal process, we may disclose your information to comply with legal obligations.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, subject to the same privacy terms outlined in this policy.
We ensure that any third party with whom we share data follows strict confidentiality and security guidelines.
6. Your Rights and Choices
You have the right to access, correct, or delete your personal information held by FTC ONLINE ACCESS. Additionally, you can:
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Update Your Information: Modify or update your account details through our secure online portal.
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Opt-Out of Communications: Choose not to receive marketing emails or notifications by adjusting your communication preferences.
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Data Access Request: Contact our support team to request access to your personal data or to obtain a copy of the information we hold.
To exercise your rights or if you have any concerns about our data practices, please contact us using the details provided below.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When changes are made, we will update the Effective Date and notify users through our website or via email. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
FTC ONLINE ACCESS
Email: [email protected]
Phone: +191568826671
Address: 208 SE Alpine, Plainview, TX 79072, USA
By using our website and services, you acknowledge that you have read and understood this Privacy Policy. Your continued use of our services signifies your acceptance of the terms outlined herein